Usage Limits

Daily Usage Limits

Firms can configure daily question limits for end users from the Chatbot Configuration tab.

Daily usage limits let a firm control how many questions each user can ask per day. Firms can set a default firm-wide limit and then override that limit for individual users from User Management.

Examples

A firm can:

• Set a default limit of 20 questions per user per day

• Give one user unlimited access

• Set another user to 10 questions per day

• Turn daily usage limits off entirely

How to configure usage limits

1. Go to Chatbot Configuration.

2. Find Daily Usage Limits.

3. Enable daily usage limits.

4. Set the default daily limit.

5. Customize the limit reached message.

6. Save your changes.

Per-user limits

Individual users can be granted custom limits from the User Management page. This allows firms to apply one default limit across most users while granting higher, lower, or unlimited access to specific users.

Go to the User Management page to edit the per user limits.